Getting Started - Choice Care Navigators

When Should I Use a Care Manager?

When You Are Planning for the Future

Care Managers are an invaluable resource if you are trying to decide what the best options are for an elderly relative, a person with disabilities, or for yourself. The need to talk with a Care Manager often arises when there is a change in circumstances such as a change in location, a change in medical or cognitive status, or the loss of a spouse.

When There is a Crisis

The best time to call a Care Manager is BEFORE a crisis occurs. This gives the Care Manager time to do a thorough assessment and create a plan of care that can be implemented without the stress of an emergency.

However, if you do find yourself in a crisis situation, it’s not too late to contact a Care Manager. If your relative has been hospitalized, had a dramatic change in health status, or is refusing care, the Care Manager will act quickly to evaluate the immediate problem and come up with effective and timely solutions.

When You Live Far Away

Families who live at a distance can experience great uncertainty about the future and often have a hard time engaging the elder’s local services. For the family that lives far from the elder, the services of a Care Manager are indispensable. You will be more prepared and less anxious knowing that you have a Care Manager who can act as your “eyes and ears” and provide professional, objective feedback regarding the elder’s needs.

When Family Members Disagree

A care crisis can trigger old conflicts and disagreements among siblings and other family members. A Care Manager brings a professional understanding of family dynamics and will help to negotiate and resolve family conflicts or disagreements that might interfere with the needs and interests of the elder.

What Factors Should I Consider When Choosing a Life Care Manager?

Ethics

At Choice Care Navigators, we adhere to the ethical standards fo of the Aging LifeCare Association (ALCA) and the National Guardianship Association (NGA).

Skill Level

All of our Care Managers have advanced degrees and certifications in nursing, social work, gerontology, or recreational therapy. Our expertise and direct knowledge of local resources make us leaders in the field.

Solo Practitioner vs. Group Practice

Some Care Managers practice alone, while others are part of a larger group practice or organization. At Choice Care Navigators, we utilize a team approach, and families benefit from our collective knowledge of local resources and benefits. In addition, we provide back-up coverage for each other in the event of a crisis or emergency.

Matching Clients with the Best Care Manager

In addition to a Care Manager’s skill level, a good “chemistry” between families, the elder, and the Care Manager is very important. You should feel that your Care Manager is responsive, compassionate, and understands the concerns you are expressing. At Choice Care Navigators, we pay special attention to matching our clients and families with the right Care Manager who will best serve their needs.